Two groups of my co-workers have been at odds with each other for the past month. There was a disagreement over the way a project was handled and now it feels like the office is a war zone. I have tried my hardest to mind my own business but I can feel everyone involved trying to pull me in their direction. How do I stay out of the game of office politics?
Dear, Caught in the Middle:
Office politics is present in almost every work environment. Whether you are a forklift driver in a warehouse or an assistant in the executive suite, these games have been known to crash even the best office parties.
I have a few tips for you that will help you steer clear of political mumbo jumbo and center your focus on what matters most: your job!
Do not engage in gossip. Avoid involving yourself in rumors and off-work topic discussions. Seriously, do not touch it with a 10-foot pole. All it will do is get you caught up in the games even more. You will be no better than your coworkers who are in the midst of this spat.
Be a great listener. Not all gossip can be avoided, especially when it is shoved right into your lap. To not be rude or disinterested, practice your listening skills. The other person may need to vent about their opponent, but that doesn’t mean you have to give your opinion. Be a sounding board for their feelings and then politely carry on with your day.
Keep your personal life private. Keep your personal information just how it should be: personal. To avoid conflict, do not discuss politics or religion while you are in the office. Your opinions and preferences that do not relate to work are on a need-to-know basis. As for your coworkers, they fall under the “do not need to know” category.
Be positive and complimentary. Like your mother and I will always tell you, “If you don’t have something nice to say, don’t say it at all.” The same rings true in the workplace. You don’t want to start building a reputation of being a Debbie Downer.
Keep your interactions on an even keel. Be aware of how your interactions with your coworkers, superiors and subordinates are being perceived by others. Unequal treatment will be recognized immediately and could form a breeding ground for even more office politics.
Stay focused. Nothing can be better for you and your career than staying focused on doing your job well. If you keep your goals and tasks top of mind, you will not only be a more productive employee, but you will set a higher standard for your peers. The troublemakers will begin to see that you do not have time to engage in their quarrels or drama.
Readers, what tactics do you employ to avoid office politics?
Check out this video to see how to best avoid bad office politics:
For the past two weeks, I have written about the Affordable Care Act (ACA), or Obamacare, and how it affects large and small businesses. (Click here to view last week’s post.) I have also heard from several employees who are concerned about how this legislation will impact their lives. In truth, the law already has been in effect for over 3 years, but January 1, 2014 marks a new milestone in the way businesses and their employees are impacted. American workers are wondering if the cost of their health care premiums and coverage will go up as a result of this game-changing legislation.
Will your paycheck be affected?
Funding for all of the new expenses resulting from the ACA has to come from somewhere. Instead of increasing the deficit to fund the program, President Obama has introduced 21 new taxes; it’s estimated those taxes will negatively impact the incomes of only 2% of Americans, whereas 98% won’t see any change in their take-home pay. Click here for a full list of Affordable Care Act tax provisions.
However, on average, employers are expected to see a 6.5% rise in their rates from insurance companies, and that could create additional premiums for their employees. Obamacare forces insurance providers to offer coverage to all Americans, even those with pre-existing conditions, and those insurance companies may pass that increased expense onto employers. According to Mercer’s 2012 National Survey of Employer-Sponsored Health Plans, 58% of employers plan to pass a portion of their increases to their employees. It is at your employer’s discretion whether they will pass along that burden in some form or fashion; however, the Obama administration anticipates that benefits from the ACA will offset any reduction of income employees might see.
Will your coverage change?
The American Action Forum estimates that, under Obamacare, 35 million Americans will lose employer-sponsored health care coverage. Those employees will be forced into government-run exchanges, which the government is working to make affordable. The good news from just last week is that the exchanges may be even more affordable than previously thought. The Washington Post noted that the heavy competition among providers in California and Oregon is driving down costs to lower than what the Congressional Budget Office had anticipated. What plan you choose dictates what coverage you will have, which may or may not be different than what you were receiving previously.
Some Americans and their families will receive a tax break when purchasing their insurance plans through the exchange. The price for plans is capped at no less at 1.5% and no more than 12% of their income for health insurance premiums under the new law. The amount you will pay is determined using a sliding scale.
If your employer does not offer health insurance and you choose not to get an individual plan, you will be subject to a penalty of $95 or 1% of your income (whichever is greater) for noncompliance in 2014. Readers, you should expect this to rise in 2016 to $625 or 2.5% of income.
How should you prepare?
With all of the new laws, taxes, and regulations, it is important to plan ahead and prepare for the changes that are certain to take place. Your situation is likely to change in one way or another. You should start budgeting for an increase now, and be pleasantly surprised if it doesn’t come. If you have concerns over what will happen to your health care plan at your workplace, now is the time to have a conversation with your benefits administrator or human resources manager.
Readers, what are your employers doing to prepare for Obamacare in 2014? Have you developed a strategy of your own?
As the HR Director of a company with 56 people, Obamacare is on the top of my mind. My company is on the fence about what we should do. We don’t want to let go 7 people to be under the magic number of 50, but we want to avoid the steep penalties. What are your thoughts on how to best handle this new law as an employer or business owner?
Dear, Seeking a Solution:
Thank you for the question! Business owners and employers are all struggling with the looming question of how they will handle the coming implementation of Obamacare’s penalty provisions. I am glad to hear that my readers are already thinking about the subject and beginning to get their strategies in order now. In your situation with just over 50 employees, you are in the category that must provide affordable health insurance or face hefty fines.
After doing some research and evaluating the options, I have determined that the best course of action for businesses like yours is to move your excess employees over to a staffing firm’s payroll. Here is how I came to this conclusion.
By migrating 7 workers to a staffing firm’s payroll, you can cut your “full-time equivalent” staff below the 50-person limit, which means your company will not be subject to fees and penalties. The staffing company becomes the official employer of record and is responsible for providing health care or absorbing the penalty. In our reader’s case, if they were to move the 7 people from their payroll to a staffing company, it could save them $14,000 in penalties and potentially even more in insurance costs.
Lower insurance rates for your employees. Larger staffing firms have so many employees on their insurance plans that they are able to negotiate great group rates. This cost savings can be passed on to you.
By moving your a portion of your workforce to a staffing firm, you will not be required to comply with the complex reporting requirements. The employer must report regularly to the IRS, its employees, and to all states in which the company does business. This will reduce costs and provide a savings in administrative overhead.
On a recent episode of his CNBC show Mad Money, financial analyst Jim Cramer noted that the demand for temps is mushrooming, “fueled in part by the pending implementation of Obamacare.” He says: “Businesses of all sizes are searching for ways to cope with this law, and the easiest way to avoid paying these expenses is to hire more temps.”
Employers, what are your plans for managing the Obamacare mandate? Will you be turning to staffing firms for help?
I have a huge problem that I need help addressing. Just recently we had a change in management and my new manager has been making comments that make me very uncomfortable and are beginning to creep me out. I do not want to quit my job. I just want this to stop! Help!
Dear, Avoiding Awkward Advances:
There is almost nothing worse than feeling uncomfortable and uneasy in your workplace. It is unfair and illegal to be made to feel this way. Sexual harassment is a very touchy subject can teeter between intentional advances and harmless playful comments. Your problem may need a simple straightening out, or it could take further action. Now let us get down to how to fix the problem, shall we?
As uncomfortable and cringe-worthy as this may sound, confronting the person in a respectful and professional manner should be your first step. It may be a misunderstanding, or the aggressor may not find his/her comments to be threatening or off-putting. If this is the case, you can sweep the problem off your plate and continue on with your work. It may be good to send an email notifying the person of how you are feeling in case you need additional support if things take a turn for the worst.
If it continues, begin writing down every time your supervisor makes comments or actions toward you that make you feel uneasy. Note the time, date, place, and detailed description of the incident. These notes will come in handy later down the line. Be sure to keep these notes in a safe place where they cannot be accessed by your manager or other co-workers. Your personal computer is a good place for these.
Immediately report the incident to Human Resources. Request a one-on-one meeting with your HR Rep. All discussions between you and your HR rep should be confidential, but it can’t hurt to reiterate your desire for discretion before you begin speaking. Bring any documentation and explain how this makes you feel. Do not hold back. You deserve to work in a comfortable environment.
Remember that you should never be ashamed for the way you feel. If you are uncomfortable, it is your right to stand up for yourself. Who knows? You may not be the only one experiencing these advances.
Take a look at this short video about how to recognize and handle sexual harassment in your workplace:
Readers: What other actions could you recommend that will help resolve this issue? Have you been in a similar situation that you are willing to share?
I have started to notice that when I am in a fantastic mood I tend to have a much better day at work and get so much done. My positive attitude even has an effect on the rest of the team. From now on, I want to set a positive and proactive tone throughout my office. How can I send my staff and myself down the happy path from the start of the day to the end?
Hello, Happiness Helper,
Thanks for the great question. Nothing makes your day go by faster and better than a good mood. I think it is the number one determining factor of how we act, feel, and present ourselves. Even if we do not verbalize how happy or upset we are during the day, it is easily communicated through our reactions to stress, body language, and overall demeanor. I have seen my share of up and down days during my long life but have come up with a strategy of my own to overcome almost anything in my way.
Every night, I set my morning alarm to go off 15 minutes ahead of schedule. I use this extra time for what I call “positive reinforcement.” It is the time when I can do something positive for myself without any interference. I will usually read some selected positive affirmations, look at the nature outside of my window, or spend some time playing with my cat, Clew-cifer, before any outside nuisance can sour my mood. Choose an activity that takes little effort and gives you something to smile about as the day progresses. Coffee or your favorite breakfast meal can be added in here as well. Doesn’t breakfast in bed sound good to anyone else?
Many people view their commute to and from work as a daunting and unpleasant task. Being behind the wheel, navigating through traffic, and steering clear of worldly hazards sounds stressful. What I have done is switch my mentality on the commuting conundrum. Instead of dreading it, I look at the drive as 30 minutes of ME time! I put on my favorite mix tape (created by yours truly) and get myself excited for the day ahead. It is where I only focus on myself and the things I look forward to accomplishing today.
When you get to the office, be sure to get your work day started with a big smile. Smiling is contagious and will spread like wildfire. Even if you don’t feel happy or in a great mood, research has shown that even fake smiles have a positive effect on how you feel. When someone asks “How are you doing this morning?” or “How is your day treating you?” respond with something positive. I try to stick with responses like “I am great! How about yourself?” or “Today is going great so far!” Be sure to add in that smile! Refrain from telling others all about your troubles or how awful you feel. I’ll bet that 9 times out of 10, a positive response is better received.
Most employers allow their staff two 10-minute breaks throughout the day on top of a lunch break. Get your blood moving and the endorphins pumping by taking a short walk outside. This is and has been a great stress reliever for me for some time now. I find that I am much more productive and more alert, which contributes to my overall sense of happiness and well-being. It gives your brain a break and lets you refocus your energy on the positive.
As the closing bell rings, be sure to leave your work at the office. The evening hours are there for you to partake in non-work activities and do something you enjoy. If that is reading a book on your couch, grabbing dinner with a friend, or catching up on the latest football game, be sure you allow yourself time to indulge in simple pleasures. Before calling it quits for the day, try your best to remove all negative thoughts from your mind and think of what was positive during the day. What were you able to accomplish? Remember a few things that made you smile. It can be as small as enjoying a candy bar after lunch or seeing an improvement in your productivity. Just end your day on a positive note!
A friend of mine shared this great video that I can’t help but smile at. We should all try to be this happy and cheery in the morning.
What do you do to make your days pleasant and positive? I would love to hear them!
I have sworn to myself that this will be the year that I successfully keep my New Year’s Resolution. For many years, I have tried to eat healthier, make smarter choices, and get more exercise into my daily routine but I seem to fall of the wagon in a matter of weeks. What can I do to make sure I succeed at my goal and become a healthier, better me?
Thanks for the question, Eager to Exercise,
During the holiday season, many of us see our weight creep up on the scales — to the point that we make Santa Claus himself look like a runway model! One too many of Grandma’s famous cookies or an extra helping of mashed potatoes here and there can really expand the waistline. It is no wonder that the top New Year’s Resolution is to become more physically fit and get healthy, according to a survey conducted by FC Organizational Products in December 2011. With the hustle and bustle of our daily lives, where can you find the time to fit in exercise and smart diet choices? I have a few ideas that will help you be more active, involved in your health, and keep your resolutions all year long – even at work!
Avoid the elevators. Take the stairs whenever possible.
Park your car at the far end of the lot. Depending on the size of your parking lot or structure, you can make up for the half of a cookie you grabbed walking out the door. Remember, every step counts!
If possible, walk or bike to work. You are already leaving time to complete your standard commute. At least double your normal commute time and put your shoes and pedals to the pavement.
Find more opportunities to stand while working. Standing will increase blood flow throughout your body and relieve some soreness from muscles. It also takes more effort from your body to stand than it does to sit. Try taking a call with a head set or trade emails and phone calls for a walk over to a co-worker’s desk.
Make room for a quickie walk. Utilize your allotted break times or put 20 minutes of your lunch break aside to take a brisk walk around the building, either outside or inside.
Swap out your regular office chair for a large fitness ball.
Rise and shine. Wake up an hour or so earlier and take a fitness class at a local gym. By the time you get to work, you will be running on the energy you just earned at the gym and you also have freed up a whole hour after work for other activities.
Bring your exercise clothes to work with you. Anything you can do to make getting a workout in easier the better. You are also limiting your excuses for not making it to your sweat session.
Keep a set of these guys (look left) at your desk.
Make a run for it. Bring your lunch to work with you and swing by the gym on your lunch break. Even 25 minutes of exercise will have a positive effect on your day and health. Once you get back to the office, eat at your desk and refuel from your great workout.
Join or start a sports team at your work. Gather your co-workers for a game of kickball or basketball after work. Having other people depending on you and holding you accountable for the team will make it harder for you to wimp out at the last minute.
Snack the smart way. At all costs, avoid the vending machines at your office. These on -the-go food facilities are full of high sugar, calorie, and salt options with little to no nutritional value. Keep healthy snacks like fresh fruit, unsalted nuts, raw veggies, and yogurt with you or in the office fridge. For tips on how to keep it safe from thieves, check out my post, “Bring Your Own Lunch, Bandit.”
I hope these tips help you stay on track with your New Year’s Resolution goals. Remember that it takes time to transition into new habits and ways of life. Make your goals small and achievable. If you have a slip-up or fall off the tracks, don’t give up. Pick yourself back up and start fresh.
What are you trying to achieve in 2013? What advice do you have for others trying to make their goals in the New Year?
For a quick workout while you are at the office, check out the video below!
Recently, I returned home from a deployment to Afghanistan. Since coming home and taking a much-needed break, I feel that I am ready to join the civilian workforce and begin supporting my family again. Like many other veterans, I am running into some difficulty finding gainful employment and paying the bills. What advice can you give to me and other veterans looking for employment and experiencing the hardships of transition? Thank you!
Dear, Valued Veteran:
First and foremost, thank you for your service to our country and for the sacrifices you have made in the name of freedom. I can speak for many reading this blog that we greatly appreciate your efforts and dedication to the United States of America.
Unfortunately, as you mentioned, transitioning into the civilian workforce and regular life after serving in the armed forces can be difficult. Not only do you face the same challenges as those currently unemployed, but you must also acclimate to new surroundings and hone your military training to fit open employment opportunities.
To get the ball rolling, make sure that you register with Veteran Affairs (VA) as soon as possible after you are discharged. You should qualify for medical and dental insurance. These benefits will diminish your financial burden significantly if unexpected medical emergencies arise. Co-pays for preventative medicine and routine exams are relatively low for this program and maybe expunged if you are unable to afford them.
Next, I suggest that you take some time to sit down and write a strong and compelling résumé and cover letter describing your skills, experiences, and work ethic. These items are job hunting gold and are necessary in landing your next career. For tips and advice on how to create and perfect these documents, take a quick look my posts How to Tailor Your Résumé and Covering the Cover Letter. If you feel like you need additional help, you can look into services such as CareerPerfect to write your résumé and cover letter for a nominal fee. The VA’s Vocational Rehabilitation & Employment Program also has services that can help.
Some strong qualities and experience to highlight are:
Problem solving skills
Flexibility and decision-making abilities under pressure
Other relevant experiences
Also, take your military occupation code (MOS), area of concentration (AOC), Air Force specialty code (AFSC), or Navy enlisted classification (NEC) and enter them into a skills translator, like those found at www.vetsuccess.gov/military_skills_translators, to turn them into commonly desired skills in the private sector.
Now that you have a strong and noteworthy résumé and cover letter, head on over to my friends at Select Staffing for employment assistance. Visit their website (www.selectstaffing.com), fill out the online application, and call your local office to schedule an appointment with a recruiter. Select Staffing is actively seeking skilled, dedicated, and versatile veterans for a wide variety of positions. They highly value the characteristics, commitment, and skills possessed by servicemen and women and are determined to do their part to help.
I know that they are currently recruiting for the following positions:
Data Entry Operator
Business Intelligence Analysts
And much more!
If you are looking to sharpen your skills and become educated in your field of interest, sign up for the GI Bill. Once you have done so, get in contact with Veteran Affairs Education and apply for benefits online to help cover tuition, books, and living expenses while you are in school. I strongly encourage you to take advantage of this benefit as you will strengthen your résumé and have better chances of landing a lucrative career.
I found a great webinar that I think would be great for all veterans to watch, titled “Job Search Tips: Webinar for Military Veterans Transition to Civilian Careers” by Lida Citroën. It is a bit longer than my typical videos but worth the time.
Readers, what advice do you have for our recently-returned Veterans?
Veterans, what have you found to be the most helpful with you return to the civilian workforce?
I have been at my job for a few years and have finally become fed up with working and dealing with my horrible co-worker every day. To our supervisors and higher ups she is overly nice, but she treats the rest of us like dirt. I cannot stand her antics and the bullying she is doing around the office. Can you please offer some advice and shed some light on this awful situation?
This reminds me of Dr. Jekyll and Mr. Hyde!
It looks like you have a very difficult and unbearable co-worker on your hands. As much as we wish the office to be a safe and drama-free workplace, unfortunately a few poisonous apples can manage to slip through the cracks. These are people that you do everything in your power to avoid and they still manage to weasel their way into your day. They are incredibly difficult to please, nasty, unethical, and are on a mission to make others’ work lives miserable. They are also incredibly skilled at manipulating others around them. Luckily, your pal Anita has a few tricks up her sleeves to help handle these intolerable creatures.
Do your best to remain as far away from them as possible. This does not mean you need to switch jobs, hide under a rock, or flee to the closest neighboring country. If there is an open desk away from the office monster, talk to your boss or human resources manager about making the switch. If you feel comfortable, you may want to mention the reasons why you are requesting the move — something along the lines of “I feel that my current location is not a neutral or conducive environment for me to work as efficiently as possible.” If a new location is not an option, invest in a pair of noise-cancelling earphones. It is one way to drown out the chatter and unpleasantness.
It is important to remember that most bullies will end up digging a hole so deep, they will find themselves out of a job. Many act the way they do to get an edge over potential competition by emotionally and professionally damaging their co-workers. Do your best to avoid engaging with this individual. If you have to interact with him or her on a daily basis, be prepared to handle any disagreements or friction ahead of time. When we are caught off guard, emotions kick in and we are less likely to think rationally. If you have a strategy, you can handle the situation like the professional you are!
As any normal person would, you may begin to feel that retaliation is in order. After putting up with and being put down by this behavior, it only seems fair to fight back. It is very important that you hold back with all your might and do the opposite; kill them with kindness. It is the best way to handle your emotions. They will have little-to-no reason to continue to engage you in their antics or become frustrated with not being able to get a rise out of you.
Hopefully by now, this individual has begun to back off of you, and you are getting back to what is important: work. But don’t, for a single second, think that the situation has left the premises. Most unpleasant people are habitual bullies. They will wait until they see you at a weak point and will attack like a wild animal. Ever hear of the saying, “keep your friends close and your enemies closer”? The manipulator will wait until they have an opportunity to exploit you or bring you down again. In short, keep up your guard and continue to watch your back.
If further action is needed, I suggest you call a meeting with your boss and human resources manager. It will be more meaningful to all parties involved that you are being proactive, and it will be a big wake-up call to your horrible co-worker that you are no longer going to tolerate this bad behavior. Again, leave your emotions at the door. Be strong and stand up for your right to a psychologically safe and sound workplace. State your case, but try not to point fingers. Your boss or human resources manager may request further explanation or encourage you to briefly go in to detail about how you are feelings. It will be helpful to check out my post on Tackling Employee Tensions to be prepared for a conflict resolution meeting.
Have you ever encounter an office monster? If so, what did you do to diffuse the situation?
I was recently laid off from my position as an Accounts Payable Clerk and my severance package is just about to run out. I was offered 2 months’ pay after the layoff, and I have been living off that while looking for a job. Unfortunately, I have not been able to find gainful employment and now will be filing for unemployment. How do I go about filing for and obtaining unemployment benefits?
Dear, Moving Forward,
Thank you for the great question. It can be a difficult time maneuvering your way through a layoff and coming to terms with what your future may look like. After you have exhausted your severance package or if you were not presented with a package, you may feel like you are up the creek without a paddle. Try your best
to remain calm. You do have the option to receive unemployment for up to 99 weeks if necessary.
Every state has a different process and procedure as to how you go about obtaining these benefits. Most states allow you to file a claim right from your own home or wherever you have access to the internet by completing an online application. If you do not have this type of access, you will want to visit the state’s unemployment office or see if you can file over the phone.
Be prepared with specific information that may be asked by your state’s representative. Each state varies on their requirements, but a few pieces of key information are listed below.
Former employer’s name
Former employer’s address
Former employer’s telephone number
Employer’s Federal Identification Number. (located on your pay stub)
Your Social Security Number
Your Alien Registration card number (if you are not a U.S. citizen)
Employment start and end dates
Compensation amounts, typically just your wages
Grounds of your release or termination of employment
After you have submitted the initial application and are approved, you will be given the option to reapply for aid each week. Funds are typically paid to your bank account, via check, or sent to a debit card. Select whichever method of payment fits your situation the best. If you choose direct deposit to your bank account, be sure to submit a voided check to verify your routing and checking account numbers.
More details and information about filing for unemployment in your state can be found visiting your state government’s unemployment office.
My final piece of advice is to not stop your job search! As a matter of fact, some states won’t continue sending you checks unless you prove you have applied to jobs each week. I will be writing an article soon on what you should do while you are unemployed to increase your chances of landing a great job. Stay tuned for this post. In the meantime, I have a quick video I’d like to share with you that synopsizes this post.
Readers! Have you had to file for unemployment benefits? Share with me your experience and how you are overcoming adversity.
I have just started working at a new job a few months ago. I went from working outside and being on my feet all day to spending my day seated at a desk. I have heard that even though you may not be doing much physically, you can still cause serious injuries to your body. What can I do to prevent ailments such as neck and back soreness or carpal tunnel syndrome?
Thanks for the question! Over the years with the increased use of computers and other technology, a significant number of folks in the workplace have settled in to a more stationary work style behind a desk. But spending 8 hour or more a day sitting is not the way our bodies were designed! Many people are facing aches and pains from inefficient and inadequate workspace set-ups. The official word for this sort of thing is “ergonomics.” Proper ergonomics can make a world of difference in your office life by reducing the potential for accidents, injuries, and poor health. To top it off, being ergonomic makes you a better performer and increases productivity. Who doesn’t like that?
Here are some key areas you need to keep in mind when redesigning your current workspace or moving into another one.
Keep your feet flat on the floor. As much fun as it may be to dangle your feet during the day, it will not be much fun recuperating from an injured back due to lack of support.
Make sure the top of your monitor(s) is just below eye level when you are seated. This will save you from neck strain and discomfort.
Keep your head and neck in line with your torso and spine. Maintaining this balance will better distribute the weight through your spine and torso.
Try to keep your shoulders as relaxed as possible when seated at your desk. Try rolling your shoulders forward and backward every 30 minutes or so to keep them loose and unwound.
When typing or using your computer, have plenty of room for your mouse and keyboard. Monitors should be 18-24 inches away from you. Keep wrists and hands in line with your forearms — all while having your elbows close to your body.
If your space needs updating to make it meet your ergonomic standards, talk to your supervisor or human resources representative. Remind them that good ergonomics makes good economic sense. Fewer injuries or illnesses equal a more productive and profitable workforce.
One thing I found to be very helpful is to get up and move throughout the day. Take a walk around the block, take the stairs instead of the elevator, or replace your chair with an exercise ball for half of the day. Not only will this help you feel more comfortable at your desk, but it will often lift your spirits and give you a rush of energy to help you power through projects on your plate.
Here is a quirky video I found on ergonomics in the workplace.
Now I want to hear from YOU! What do you do to keep yourself comfortable and healthy throughout the work day?
Anita Clew's blog posts are intended for general guidance and should never be taken as legal advice. In all instances where harassment, inequity, or unfair treatment is believed to be present, please consult your HR Department or legal representation.