My New Boss Hates Me!

Anita,

After a company merger, I got a new manager directly over me who is the polar opposite of her predecessor, who I just loved working for. It’s been a few months, and I have a funny feeling that my new boss hates me. I don’t know what to do about it. Help!

Boss_Hate_iStock_000023671292Dear, From Elated to Hated,

Now, now; let’s not jump to conclusions. You may not have adjusted to your new boss’s completely different personality yet. Have you noticed any of these red flags?

  • You’re being micromanaged when others are not.
  • Your boss avoids you and doesn’t return your phone calls and emails.
  • She doesn’t make eye contact, has crossed arm “closed” body language, and rarely smiles in your presence.
  • She doesn’t ask for your input and dismisses your contributions in meetings.
  • She leaves you out of key meetings completely or hands plum assignments to others.
  • She doesn’t give you feedback – positive or negative.
  • Or, she criticizes you – constantly or in front of coworkers.

If you are experiencing several of these behaviors, you may be right: Your boss may dislike you. But it’s still early in the transition period. You may be able to win her over.

  1. Clarify expectations. Set up a one-on-one to provide your new boss an overview of your current role and ask if she envisions any changes. Bring your job description to see if she foresees any duties that will be added or taken away. Ask your new manager how you can be successful under her leadership.
  2. Boss_Like_iStock_000023669427Help your new boss succeed. This isn’t a one-way street. If your new supervisor was hired from the outside, you can help explain procedures and help her get acclimated. Without calling her out or embarrassing her in front of colleagues (“That’s not the way we do that!”), share your institutional knowledge and you may win an ally.
  3. Identify her personality style. If you’ve taken the DiSC profile or Myers-Briggs Type Indicator (MBTI) in your workplace, you’ll probably be able categorize your new supervisor’s traits. Don’t judge her by your former boss’s best attributes; discover your new manager’s strengths. Read up on workplace profiles to learn how you can increase your effectiveness in your 9-to-5 relationship.
  4. Actively participate in meetings. Even if your ideas seem to be met with the enthusiasm of a wet blanket, continue to chime in with optimism. If you’re taking a “wait and see” approach, your lack of engagement in meetings may cast you as a non-contributor and possibly put you on the top of the chopping block list. Give your new boss a chance to get to know you and value your contributions.
  5. Be open to new ideas. If you want your boss to respect your opinions, avoid being negative about new perspectives or procedures your newly-appointed supervisor brings to the table.

Even though you and your new manager did not have the luxury of choosing each other in an interview and hiring process, you can learn to coexist and employ your differing approaches to your company’s advantage.

Readers: Have you ever had a rough start with a new manager? How did you improve the work relationship?

 

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Motivating Back Office Employees

Dear, Anita,

I manage a back-office department in a large company. My team doesn’t interact with the clients nor upper management very often. The work can be repetitive and sometimes boring. How can I keep morale up on my team?

Dear, Back on Track,

Every company has internal operations departments performing business-critical functions that may not be, well, very sexy. The sales team or research & development may get all the glory, and these hard-working back office employees may feel out of the loop or under-appreciated.

WeSpire’s annual employee engagement survey reports that engaged employees have managers that care about them, are recognized frequently, and feel they are contributing to their teams in a meaningful way.

Use some of your regular staff meetings to keep employees posted on what other departments are up to. You may wish to invite upper management to give brief corporate updates quarterly. The goodwill from an annual visit and interest in your team from the CEO would be remembered for months.

Occasional team-building events away from the office can break up a monotonous routine. Be sure to celebrate birthdays and note work anniversaries (if your team is large, observe all the birthdays in the month with one cake). A quarterly potluck lunch is a great way to enhance camaraderie. You could even come up with silly contests for your corner of the world (for instance, the first one to reach a particular weekly milestone gets a $5 Starbucks gift card, or every time someone encounters a last name starting with Z, they ring a bell).

Not all motivation is touchy-feely. Money talks… (and I’ll leave the last half of this common colloquialism unsaid). Make sure your employees are paid adequately, and offer real bonuses (not just coffee shop gift cards) for measurable performance results. Don’t wait until the annual review to give feedback; offer verbal pats on the back frequently. Hold regular one-on-one meetings with each team member, and you’ll be able to gauge when one of your employees may be spiraling into discouragement.

The real key to create lasting job satisfaction is to get employees to buy in to your company’s mission. Explain the “why” along with the “how” for departmental duties. Day-to-day tasks feel less onerous when there is an understanding of how they affect the company as a whole.

President Kennedy was touring NASA in the 1960s, and he encountered a janitor with a broom. When asked by the POTUS what he was doing, the custodian replied, “I’m helping put a man on the moon.” The takeaway: No matter how small the role, everyone contributes to the success of an organization.

Managers: What are some of your best employee engagement strategies?
Employees: What could your manager do to keep your morale high?

Do you have a job-related question? Ask Anita.

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Disclaimer

Anita Clew's blog posts are intended for general guidance and should never be taken as legal advice. In all instances where harassment, inequity, or unfair treatment is believed to be present, please consult your HR Department or legal representation.
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