I am interviewing for a replacement member of our team and have narrowed it down to the two top applicants. They are equally qualified in almost every way. How do I decide between two really stellar candidates?
Dear, (Eenie, Meanie, Miney,) Moe,
What a great problem to have! I often hear complaints that there are not enough qualified applicants for open positions.
It sounds like you have thoroughly analyzed their hard skills, but what about their soft skills and interpersonal rapport? These traits can be harder to quantify. You want to make sure the potential hire is a good fit with your company’s culture – the tacit attitudes, beliefs, and behaviors of your organization’s management and employees.
If you haven’t already, invite both to interview with your manager, HR supervisor, or even the company president. (If you are the head honcho, schedule another informal interview in a more relaxed setting, such as a coffee shop, to get a different take.) Here are some sample questions used to determine cultural fit:
- Describe the work environment and management style with which you are most productive and happy.
- How would your coworkers describe your work style and role within the team?
- What is most important to you in making your next career move – money, recognition, stability, challenge, or environment?
- What motivates you to come to work every day?
- What do you like to do for fun?
- What is your super power?
Try to avoid nebulous questions like Barbara Walters’ infamous, “If you were a tree, what kind of tree would you be?” or just plain odd questions like Stanford University’s “Who would win a fight between Spiderman and Batman?” unless you work for Marvel or DC Comics.
After the interviews with other managers, confab to get their impressions of the two candidates. You don’t want to make a decision solely on the fact that one candidate likes the same football team as the rest of you, but the applicant who is sports-oriented may fit in to your company more readily than the equally-capable bookworm.
Arrange for each applicant to spend a few hours or a half day shadowing the employee they are replacing or attending a department meeting. While they’re bound to be a little nervous and may not be able participate fully, you’ll get valuable insight seeing them interact with your team. And they may self-select out once they see what it’s really like in the trenches! Cultural fit is a two-way street.
There is no clear-cut test for cultural congruence. When it comes down to it, you’ll need to make a gut decision between two awesome candidates. Chances are, either one will work out, but paying closer attention to the culture issue could make all the difference.
Readers: How does your company screen for a cultural fit?
Do you have a job-related question? Ask Anita.
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